Privacy Policy

1. WHO WE ARE

We are committed to protecting your personal data and respecting your privacy in line with UK data protection laws.

2. WHAT INFORMATION WE COLLECT

We may collect the following information:

• Name
• Email address
• Business name
• Phone number (if provided)
• Information submitted through forms
• Website usage data (e.g. pages visited, interactions)

3. HOW WE USE YOUR INFORMATION

We use your information to:

• Respond to enquiries
• Provide quotes, plans, or proposals
• Deliver our services
• Improve our website and user experience
• Send relevant communications related to your enquiry or services

We do not send spam or unrelated marketing.

4. HOW WE STORE YOUR DATA

Your data is stored securely using trusted systems and service providers.

We take reasonable steps to protect your information from unauthorised access, loss, or misuse.

5. SHARING YOUR INFORMATION

We do not sell your personal data.

We may share your data with trusted third-party providers only where necessary, including:

• Hosting providers
• Email systems
• Payment processors (e.g. Stripe)
• Internal CRM systems

These providers only process your data to help deliver our services.

6. COOKIES AND TRACKING

Our website uses cookies and tracking tools including:

• Google Analytics
• Meta (Facebook/Instagram) tracking

These help us understand how visitors use our site and improve performance.

You can control cookies through your browser settings.

7. YOUR RIGHTS

You have the right to:

• Request access to your data
• Request correction or deletion
• Withdraw consent at any time

To do this, contact us at: admin@kaybox.co.uk

8. DATA RETENTION

We only keep your data for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

9. CONTACT

If you have any questions about this policy, please contact:

10. UPDATES

We may update this policy from time to time. Please check this page for updates.